Vera Pro Health Network Solutions
Empowering Provider Relations Teams
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Now Accepting New Clients

Transform Your
Provider Network
Performance

Vera Pro Health Network Solutions exists to empower Provider Relations teams — our sole concentration is improving every process they own, from credentialing and contracting to network adequacy and value-based care. Our full certification curriculum is now available online through the Vera Pro Academy — self-paced, on demand, from any browser.

Available for New Engagements
Select a Service Area
How can Vera Pro help your organization?
Provider Relations Training
Contracting & Negotiation
Credentialing & Compliance
Network Strategy
Value-Based Care Consulting
eLearning Programs

Delivery FormatOnline Academy · Self-Paced · Virtual
Engagement Length3 weeks – 12 months
Next Available Start2 weeks out
Enter the Academy →
Confidential · No obligation
🎓 The Vera Pro Academy is now live — self-paced online Provider Relations certification. Enter the Academy →
Provider Relations Network Strategy Contracting & Negotiation Credentialing & NCQA Compliance Value-Based Care Network Adequacy HEDIS & Star Ratings Risk Adjustment / MRA Provider Onboarding Quality Improvement Provider Relations Network Strategy Contracting & Negotiation Credentialing & NCQA Compliance Value-Based Care Network Adequacy HEDIS & Star Ratings Risk Adjustment / MRA Provider Onboarding Quality Improvement

Trusted Guidance for Provider Network Success

Real-world strategy and hands-on training built from 15+ years of managed care experience — helping organizations build stronger, more effective provider relations teams.

What We Do

End-to-End Provider
Relations Solutions

Whether building a network from scratch or optimizing an existing one, we deliver targeted training and consulting that drives measurable, lasting results.

01
Provider Relations Training & Consultation

Comprehensive training programs and provider relations consultation for provider relations representatives — from foundational skills to advanced negotiation tactics, AI digital connectivity, and relationship management strategies.

Most Popular
02
Provider Contracting Training & Negotiation

Provider contracting training covering payer-provider contract analysis, fee schedule negotiations, value-based arrangements, and multi-specialty contracting across Medicaid, Medicare Advantage, and Commercial.

High Impact
03
Credentialing & NCQA Compliance

Streamline credentialing workflows, ensure NCQA CR 1–7 compliance, and build efficient processes that get providers active and revenue-generating faster — with monthly operational cadence support.

Operational
04
Network Adequacy & Compliance

Data-driven gap analysis, CMS time/distance compliance, Corrective Action Plan development, and strategic provider recruitment planning to build a compliant, high-performing network.

Strategic
05
Value-Based Care Consultation & Program Design

Value-based care consultation and implementation support for organizations transitioning to value-based models — risk contract structuring, shared savings design, and capitation arrangement guidance.

VBC
06
Quality Improvement Consultation

Quality improvement consultation covering HEDIS and Star Ratings improvement strategy, CAHPS member experience optimization, and MRA/HCC documentation support — connecting clinical quality directly to plan premium revenue.

Quality
07
Custom eLearning Programs

14 interactive training modules covering the full provider lifecycle — credentialing, contracting, network adequacy, onboarding, quality improvement, financial performance, and risk adjustment.

Scalable
08
Field Coaching & Site Visits

In-person field shadowing and on-site coaching are currently unavailable. Provider Relations teams can access the full curriculum online through the Vera Pro Academy.

Currently Unavailable
Our Approach

A Proven Framework
for Lasting Results

We don't deliver generic programs. Every engagement starts with a deep understanding of your specific challenges and goals.

1
Discovery & Assessment

We review your current structure, workflows, staff capabilities, and pain points — no assumptions, just data and listening.

2
Custom Program Design

We design a training curriculum or consulting roadmap tailored precisely to your goals, industry segment, and team.

3
Delivery & Implementation

Delivered through the Vera Pro Academy — self-paced online modules with knowledge assessments and certificates — plus optional virtual sessions. (On-site and live instructor-led intensives are currently unavailable.)

4
Measurement & Ongoing Support

We track outcomes against baseline metrics and provide post-engagement support to ensure lasting improvement.

What Our Clients Achieve
40% faster provider enrollment and onboarding timelines on average
Measurably stronger payer relationships and improved contract terms post-training
Audit-ready credentialing files and fully documented compliance processes
Confident, skilled provider relations teams with capabilities that outlast the engagement
Reduced administrative burden through streamlined credentialing and enrollment workflows

Discovery Phase

Discovery Calls — to help us understand your organization's current provider relations landscape.
Assessments — operational and workflow review across contracting, credentialing, and network performance.

Custom Recommendations

For Providers

We'll recommend targeted training and coaching to sharpen skills and close specific performance gaps.

For Organizations

We'll deliver a tailored training roadmap and consulting plan addressing your organization's unique challenges.

Partnership

"Provider relations is the connective tissue of the healthcare system. When it's strong, everything performs better."
— The Vera Pro Team
15+
Years Experience
3
Lines of Business
14
Training Modules
100%
Confidential
Who We Are

We do not offer staffing placement or actuarial consulting — we offer provider relations training and network strategy consulting, full stop. That 100% focus means every training module, every negotiation playbook, and every contracting curriculum is built by someone who has spent a career specifically in this function, not adapted from a generalist toolkit.

Vera Pro Health Network Solutions is led by a team with 15+ years of experience spanning managed care organizations across Medicare Advantage, Medicaid, and Commercial lines of business. This cross-market experience gives Vera Pro a rare, practiced perspective on what actually works in network operations — not just what the textbook says should work.

Deep Industry Roots

Direct experience from health plans, ACOs, hospitals, and MSOs across Medicare Advantage, Medicaid, and Commercial markets.

Practical, Not Theoretical

Every program and recommendation comes from what actually works in the field — not textbook frameworks or generic consulting playbooks.

AI-Enabled & Data-Driven

Combining 15+ years of managed care expertise with current certifications in Data Analytics and Generative AI to help organizations navigate healthcare's digital transformation.

Training Catalog

Interactive Training Modules

Self-paced eLearning built from real field experience — 14 modules across three tracks, 12 with knowledge assessments, each with a certificate of completion.

Track 1
Provider Relations & Contracting 8 modules
Module 1 · Reference — no quiz
The Evolution of Provider Relations
Introduction — interactive healthcare timeline, 1980s to today
Module 2
Provider Relations Fundamentals
Core provider relations foundations and the representative’s role
Module 3
Network Adequacy Standards & Compliance
CMS standards, gap analysis, CAPs, and gap-closing strategy
Module 4
Provider Onboarding & Network Operations
The keys to success — 90-day timeline, system loading, directory compliance
Module 5
Credentialing & NCQA Compliance
CR 1–7 standards, coordinator cadence, committee process
Module 6
Multi-Specialty Contracting & Negotiations
PCP, specialty, ancillary, and hospital contracting
Module 7 · Reference — no quiz
CPT Code Reference Guide
Interactive searchable reference by provider type and line of business
Module 8
AI Capability Explorer
AI and digital connectivity tools for modern provider relations
Track 2
Value-Based Care Fundamentals 3 modules
Module 9
Value-Based Care Provider Relations Training
Foundational training connecting provider relations to value-based care success
Module 10
Value-Based Contracting & Value-Based Care
Risk spectrum, shared savings, and capitation arrangements
Module 11
The Rules of Shared Savings & Value-Based Contracting
Attribution, benchmarks, MSR, and an interactive payment calculator
Track 3
Financial & Quality Performance 3 modules
Module 12
Provider Performance KPIs & Financial Management
Premium-to-surplus waterfall, KPIs, and case studies
Module 13
HEDIS, Star Ratings & Quality Improvement
HEDIS measures, Star Ratings financial impact, CAHPS, QI strategy
Module 14
MRA Risk Adjustment & Premium Impact
HCCs, RAF scores, premium revenue impact, documentation accuracy

14 modules across three tracks — 12 include a knowledge assessment; The Evolution of Provider Relations (introduction) and the CPT Code Reference Guide are reference modules. A certificate of completion is awarded on finishing Level I.

Training Pricing

The full Level I certification is available now through the Vera Pro Academy — self-paced online, with pricing and enrollment on the Academy site.

Enter the Academy →
Vera Pro Academy

Meet the Vera Pro Academy

Our online learning platform delivers the full Level I curriculum — 14 modules across three tracks (12 with knowledge assessments), including the interactive CPT Code Reference Guide — with knowledge assessments, certificates of completion, and an AI-assisted tutor.

Three ways to get trained
1
On-Site Training Currently Unavailable

In-person, instructor-led sessions are on hold at this time. All Level I certification content is fully available online through the Academy’s eLearning and app options.

2
eLearning

Self-paced, interactive online modules with assessments and certificates — learn anytime, from any browser, at your own pace.

3
Via the App

Access the full Academy on the Vera Pro app — your dashboard, the AI tutor, and progress tracking, all on the go.

Enter the Academy →

Explore courses, pricing, and enrollment at academy.veraprohns.com

Get Started

Let's Talk About
Your Organization

Every engagement begins with a no-obligation discovery call. Tell us where you are today and where you want to be.

Direct Phone Line

908-408-9627 · Mon–Fri, 8am–6pm EST

Email Us

consult@veraprohns.com · Response within 4 hours

Team Enrollment & Questions

Reach out about enrolling your team in the Vera Pro Academy

Request a Consultation

We'll follow up within one business day to confirm your appointment.


🔒 Your information is confidential and never shared with third parties.

✅ Thank you! We'll reach out within one business day to confirm your consultation.